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A truly customer centric office supplies solution

JKL was established in 2009 by industry experts JKL was created to address the need for a truly customer centric office supplies solution with integrity at the core. Our six fundamental philosophies drive and deliver our customer promises and are the foundation to our success.

We
LISTEN

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We’re committed to customer service and believe that regular communication is fundamental to maintaining excellent relationships with our customers. We hear and understand what our customers have to say and adapt to provide exceptional service to every one of our customers.

We're
RELIABLE

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With almost all of our products available to you on a next day delivery service, you can depend on us to supply you with everything you need swiftly. A robust ordering process and 99% guaranteed accuracy on products.

We're
LOYAL

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We’re completely focussed on our valued customers, arranging regular review meetings to establish cost savings and enhance the service with alternative solutions to help your business run like clockwork.

We're
HONEST

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Open and friendly team members … we are upfront about the details of our services and our pricing is transparent so there are no unwelcome surprises on your invoices.

We're
RESPONSIVE

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Your dedicated account manager is on hand to deal with your orders and requests efficiently. As well as next day delivery we can also offer same day delivery on certain for those office supplies emergencies.

We're
TRUSTED

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Our well-established team are committed to providing you with the very best service; a service that you can trust. Quite simply, we always do what we say we’ll do.

We know that by listening to our customers and fully understanding what is important to them, we have the fundamentals of a successful and rewarding partnership. We have built and developed a team of highly skilled people over the years that we have been established. A team whose energy, enthusiasm and positivity is truly infectious. Our people are JKL Solutions, they live and breathe our successes and challenges.

You are in control

Over 65% of our customers order here online which is available 24/7, enabling you to browse and buy from over 16,000 products for fast, accurate delivery. You can also place orders by phone, fax or email. Whatever's best for you. An essential aspect of our proactive customer care consists of regular meetings at which we will supply a complete analysis of what, when and how you buy. This ensures a constant focus on delivering value through a tailored approach to you and your needs.

Pick your perfect mix

We offer a range of unique solutions which can help you save on two of the most precious business resources; time and money. As well as offering a large range of office supplies, we also have a specialist sourcing team who are here to help you find even the most obscure of items. Plus, we have additional solutions including a Managed Print Service, a Printing and Design Service and a dedicate Furniture team to help you achieve the very best our of your workplace.

We make it easy

If you don't currently work with us and you are ready to make the move, the transition will be smooth and trouble-free. A dedicated project manager will work with you to develop an agreed project plan to ensure that transferring your business supplies provider causes absolutely no disruption to your day to day business. If you are looking to enhance profits, release funds, free up time and replace lost revenue, then we would welcome a conversation with you.

Leaving our customers delighted

If you're not already benefitting from our services, you're really missing out. Have a look at what our happy customers have to say about our services

We've been a customer of JKL for many months, and are extremely pleased with their service and pricing. Our Account Manager is exceptional - quick to respond, advise & deal with anything we need. JKL is what service is all about.

Jayne Ashton. Office Manager

I have to say JKL are a breath of fresh air. They are responsive, always lets you know what is going on with your order and go above and beyond to help customers. As you can imagine, purchasing PPE has been difficult in recent months, but JKL have been on hand and have met our requirements at a sensible and fair price.

Alan Freeman. Head of Procurement

I have worked with JKL for many years. They have always been the most professional and dedicated team. I have challenged JKL, at times, with almost impossible deadlines, and they have never let me down. They faced any challenge with complete calmness and attention to detail.

Stuart Wisken. Office & Facilities Manager

I worked with JKL through my role at LADbible Group, and couldn't have asked for any more from them! The prompt personal introduction was much appreciated, and reliable communication stayed throughout our time working together. JKL always went out of their way to build a great relationship with myself and my colleagues, and always went above and beyond with anything we threw at them.

Sarah-Jayne Cleverley. Office Manager

JKL! THE INK HAS DISAPPEARED! I NEED IT YESTERDAY. JKL have, pretty much, been my go to stationery supplier for 7 years. Never have they failed me - with delivery, returns, possible issues and really good offers. And always warm, professional and prompt... Reminding me of those random occasional things that I might need to restock or that they haven't seen my monthly order! JKL have made my working life much easier, so many times, that I can only sing their praises. You want them on your team. (Thank you JKL).

Jo-Anna Ní Dhubhlaígh. Herbalist

I have always been very impressed with the service JKL provides. I have used JKL as my supplier in a number of roles and will continue to do so throughout my career. I would highly recommend JKL to anybody in any industry.

Casey Simmons. IT Account Manager

JKL have been a supplier of mine for years and I have to say it's a pleasure. Professional, reliable and efficient service (as always) and I would thoroughly recommend their services to anyone.

Charlie Merritt. Senior Account Manager

JKL are very easy to communicate with, making our business orders cheaper and easier. Would highly recommend for prompt and professional service.

Sarah Dunne. Office Manager

Working with JKL now for about 3-4 months now, and they provide a fantastic service. Responding to emails (even when I tell them to pick it up the next morning) promptly, very competitive prices on everything and anything I can think off and always seems to be doing it happily. They are also very easy to speak with and extremely friendly.

Michael Chaplin. Operations and IT Manager

JKL are a pleasure to work with. I used JKL regularly in my previous job to order stationery, and working with them was a dream. They would reply promptly, and would supply a quote in no time at all. The delivery would arrive first thing the next morning, and any problems would be dealt with straight away. Thank you! If it’s ever my job to order stationery again, I know where I’ll be going.

Louise Spinney.

I've known JKL for many years. Customer service is always forefront and their pricing is competitive, that's why we're still working with them after all this time!

Wendy Smith. Head of Workplace Operations

I've been working with JKL since April 2018. They called me and caught me at a good time for a chat and I felt that their customer service and attention to detail was spot on, so I gave them a trial. They delivered, and have continued to deliver, on time and on cost, ever since. We aren't huge customers, but I can always rely on JKL to give me competitive prices and free next day delivery on goods, with excellent communication at all times. I would highly recommend JKL to anyone purchasing office goods.

Craig Edwards. Business Owner

We have used JKL solutions for many years - mainly for supply of toners and cartridges for printers. They are competitively priced and products are supplied accurately - generally the following day after the order is received. Customer care is exceptional and Ann is always available to assist and supply when we are stuck! Recently we were able to get all our PPE requirements resolved by JKL in short order to make our working area safer! Would definitely recommend!

Jon Hale. Network Manager

We have used JKL for many, many years. Their products are extremely well priced and their service is second to none. Orders usually arrive next day and on the rare occasions that they don’t or there are any stock issues we are kept well informed. Their staff are excellent, so easy to deal with, friendly and accommodating, especially Ann who has always bent over backwards to help! I would definitely recommend them!

Natalie Woolveridge.

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